Front Office Manager for Luxury Lakeside Resort
What’s in it for you?
- Competitive salary and benefits;
- Access to exclusive staff discounts and perks;
- The opportunity to manage front office operations at a luxury resort with stunning lake views;
- Career growth and development opportunities within a dynamic and expanding brand;
- A dynamic, supportive, and professional work environment.
What will you do?
As Front Office Manager, you will be responsible for overseeing the daily front office operations and ensuring that guests experience the highest level of service. You will manage check-ins, check-outs, reservations, and ensure that the front office team provides efficient, friendly, and attentive service. You’ll handle guest inquiries, resolve issues promptly, and coordinate with various departments to meet the guests’ needs. Your role will also include managing the front office team’s performance, ensuring training and development, and maintaining operational standards. You’ll work closely with the management team to implement strategies that drive guest satisfaction, maximize efficiency, and ensure a memorable experience.
Who are you?
- You have at least 2 years of experience as a Front Office Manager or in a similar guest service leadership role;
- You have experience in luxury hospitality or high-end resorts;
- You are a natural leader with a passion for delivering exceptional guest service;
- You are organized, efficient, and able to handle multiple tasks in a dynamic environment;
- You have excellent communication skills in English, with Italian being a plus;
- You are legally permitted to work in Italy;
- You live in or near Menaggio.
About the employer
- This luxurious lakeside resort, located on the shores of Lake Como, offers a serene escape with stunning views of the lake. With a focus on high-quality service, exclusive amenities, and a range of leisure activities, the resort caters to guests seeking both relaxation and adventure. Known for its attention to detail, this destination promises guests a unique and unforgettable stay, providing a perfect blend of nature, luxury, and hospitality.
Join this exceptional resort—where elegance, creativity, and outstanding service are at the heart of everything they do. Apply now to be part of a dynamic team in one of Europe’s most beautiful destinations!
Apply
Does this sound like you? Then you can apply using the form below!
Not sure which position is a better fit for you, or haven’t found an open vacancy that matches your dream job? We have an open application for just that! Send your CV via our website to introduce yourself or send us an email to contact@pridehospitality.nl!
Once we’ve reviewed your application, we’ll send you an email and schedule a phone call!
We’ll have an open conversation to get to know you, your background, your interests, and your career goals better! If you’ve applied specifically to one of our open vacancies, we’ll give you more information about the position and the employer and answer any questions you may have. We’ll suggest some of our (other) job openings that we think might be a perfect fit for you and align with your interests and goals!
We’ll share your CV with our client and recommend you for the job.
We’ll get our clients’ feedback. If it’s a good match, we’ll arrange an interview between you and them!
We strive to create great, lasting matches between you and the restaurants and hotels we work with. If at any point in the hiring process things don’t work out, we always have other options to send your way!